Maximize your success with BMC Remedyforce by taking advantage of everything we have to offer to enable the best possible return on your investment.Watch the overview video (1:30) › Start a free trial ›
To maximize the success of your Remedyforce investment, BMC offers an engagement model, unique in the IT Service Management industry. Complimentary training, ongoing engagement with the Remedyforce team and rich services offerings support your Remedyforce success.
Your personal Remedyforce customer success manager will work you to define and achieve the goals of your organization. More specifically, they:
“I have realized that BMC provides extremely efficient and quick service. I am quite impressed with how great our customer success manager has been to date.”— Tyler Mowbrey, Lytx Inc.
Free web-based education makes it easy for your Remedyforce staff to learn at their own pace and provides knowledge for new or transitioning staff.
“The training opened a new door for me. It demonstrated quick and easier ways for me to do my Admin duties.”— Mike Leveiller, DexMedia
Get the most out of Remedyforce as quickly as possible. These white papers provide recommended approaches and practical configuration so you can realize value quickly. Popular papers:
Learn to quickly navigate Remedyforce and become an expert. Our video series show you how.
Remedyforce enablement kits assist customers with taking advantage of new capabilities and features within the solution. Topics include Console Transition, Getting Started with Change Management, Getting Started with Self-Service, and more.See all Remedyforce Enablement Kits ›
Remedyforce consulting services help you to create success from the beginning of your investment and support your evolving needs. Our unique implementation methodology focuses on: