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BMC Software Cookie Notice

BMC Software uses cookies on its website.  You can find out more about cookies and how to control them in the information below.

By using BMC website, you accept the use of cookies in accordance with this Cookie Notice.

If you do not accept the use of cookies please disable them following the instructions in this Cookie Notice, by using the Cookie Consent Tool or by changing your browser settings so that cookies from this website cannot be placed on your computer or mobile device.

What is a cookie?

Cookies are a small amount of data generated by a website and downloaded to your computer or mobile device when you visit a website. Such cookies are sent back to the originating website on each subsequent visit, or to any other visited website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.

Cookies do lots of different jobs. The most common use is to store a user’s login information at a specific site, e.g., username and password after the user clicks on "Remember me on this computer," which generates a login cookie. Some cookies are used by e-commerce sites to store items placed in a shopping cart. Other cookies allow you navigate between pages efficiently, remembering your preferences and search settings, and generally improving your user experience, such as remembering recently-viewed stock quotes.  Many cookies collect information about how visitors use a website, for instance which pages visitors go to most often. They also help ensure that online advertisements are more relevant to a user of a website and the user’s interests by creating the user’s profile which is later used to send ad messages in line with the preferences shown by the user during navigation of the web.

For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit

What cookies do we use on BMC website?

The types of cookies used on this website can be classified into one of four categories, namely Essential Cookies, Analytics Cookies, Customization Cookies and Advertising Cookies.

1.  Essential Cookies.  These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. This category of cookies cannot be disabled. We may use the following Essential Cookies:

Cookie Name Source Expiry (Days) Purpose
Akamai Technologies 01AI 365 Enables analytics provider, data aggregator/supplier, data management platform
BMC Software BMC Software Non-Expiry Enables content management/web system and tracking
Limelight Networks Dynamic Site Platform (formerly Clickability) Clickability Beacon, Id, vid, JSESSIONID, Stats_Session Non-Expiry, 24,855, 24,855, Non-Expiry, Non-Expiry Enables content management/web system and tracking
Perceptive Software (formerly Twistage) Perceptive Non-Expiry Enables videos


2.  Analytics Cookies.  These cookies collect information about how you use a website, for instance which pages you go to most often, what searches you perform, and whether you receive error messages from the visited web pages. These cookies are associated to your web browser and may be linked to any personal information we may have about you.

Our website uses Google Analytics Cookies. Information collected by the Google Analytics cookies will be transmitted to and stored by Google on servers in the United States of America and anywhere else they may be located in accordance with its privacy practices. To see an overview of privacy at Google and how this applies to Google Analytics, visit You may opt out of Google Analytics’ tracking by visiting Our website may use the following Google Analytics Cookies and other Analytic Cookies:

Cookie Name Source Expiry (Days) Purpose
Adobe Marketing Cloud (Analytics) Omniture (Adobe Analytics), Adobe Tag Conatiner, s_vi Non-Expiry, Non-Expiry, 730 Enables analytics provider, tag manager, tracker, widget
Crazy Egg Crazy Egg Non-Expiry Enables analytics
Google Analytics Google Analytics, __utma, __utmb, __utmc, __utmv, __utmz Non-Expiry, 730, 0, Non-Expiry, 0, 183 Enables analytics


3. Customization Cookies. Among other things noted in the table below, these are used to recognize you when you return to our website, enable web widgets to work correctly, and may collect additional information about you. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Our website may use the following Customization Cookies:

Cookie Name Source Expiry (Days) Purpose
AddThis AddThis, __atuvc, bt, bt2, di2, dt, loc, uid, uit, um Non-Expiry, Non-Expiry, 730 Enables analytics provider, data aggregator/supplier, social media, widget
Adobe Marketing Cloud (Target) Adobe Test & Target Non-Expiry Enables creative/ad format technology, tracker
BlueKai BlueKai, bkc, bkdc, bklc, bko, bku, bkw5 Non-Expiry, 180, 180, 180, 180, 180, 180 Enables data aggregator/supplier, data management platform, tracker
Demandbase Demandbase Non-Expiry Enables tracker, analytics provider, data management platform
Eloqua (Oracle Marketing Cloud)   Non-Expiry Enables social media, widget
Facebook Connect Facebook Connect Non-Expiry Enables social media, widget
Facebook Social Plugins Facebook Social Plugins Non-Expiry Enables social media, widget
Full Circle Studies ScoreCard Research Beacon, UID, UIDR, Non-Expiry, 720, 720 Enables business intelligence, tracker
Google NID 183 Enables ad network, analytics provider, publisher, mobile, widget, ad, tracker
Google Plus Google Plus Non-Expiry Enables social media, widget
LivePerson LivePerson Non-Expiry Enables widget, analytics, live chat
ShareThis ShareThis Non-Expiry Enables social media, widget
YouTube YouTube Non-Expiry Enables video, widget


4. Advertising Cookies. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Our website may use the following Advertising Cookies.

Cookie Name Source Expiry (Days) Purpose
[x+1] xplusone [x+1], SEQUI_JRNL, X1ID, TMP_X1ID Non-Expiry, 549, 549, Non-Expiry  Enables ad
AppNexus AppNexus, anj, sess, uuid2 Non-Expiry, 90, 1, 90  Enables ad
Bizo Bizo, BizoCusomSegments, BizoData, BizoID, BizoUserMatchHistory Non-Expiry, Non-Expiry, Non-Expiry, 730  Enables tracker,ad network, data aggregator/supplier
DoubleClick DoubleClick, DoubleClick Spotlight, DoubleClick Floodlight, id Non-Expiry, Non-Expiry, Non-Expiry, 730  Enables ad, tracker
Dstillery (formerly Media6Degrees) Media6Degrees, acs, cckz, clid, ipinfo Non-Expiry, 180, 180, 180, 180  Enables ad
Facebook Exchange (FBX) Facebook Exchange (FBX) Non-Expiry  Enables ad
Google AdWords Google AdWords Conversion Non-Expiry  Enables ad
MediaMath Adroit Digital Solutions, MediaMath, HRL*, mt_misc, mt_mop, uuid Non-Expiry, Non-Expiry, 28, 30, 30, 365  Enables ad
Resonate Insights Resonate Networks, RCID, RCOUNT Non-Expiry  Enables ad
Right Media Right Media Non-Expiry Enables ad
Rubicon Project Rubicon, put_1512, rpb, rpx Non-Expiry, 30, 30, 30  Enables ad, uid Non-Expiry, 366  Enables ad
Tapad Tapad Non-Expiry  Enables ad
Turn Turn Non-Expiry  Enables ad

You may control and delete any of the above-listed cookies by using the Cookie Consent Tool or through your browser settings as described below.

How to control and delete cookies through the browser

The ability to enable, disable, or delete cookies can be completed at browser level. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility).  Disabling a cookie or category of cookie does not delete the cookie from your browser; you will need to do this yourself from within your browser.

Cookies that have been set in the past

If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.

To remove all known information about you from BMC systems, please email

Third Parties Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies over which we have no control. These cookies are likely to be analytical, performance cookies, or targeting cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access our website at all or certain parts of it.

BMC Websites:

Cookie Notice Rev. 2014-07-11